The Local Pro
Self-Serve Booking Prototype
Prototype capability: booking, deposits, calendar sync, and WhatsApp reminders in one loop.
The challenge
The cost of inaction.
A high-skill tradesman can lose 10+ hours a week to WhatsApp scheduling and payment chasing instead of billable work.
Every hour of admin is an hour not on the tools — and no-shows keep eating the calendar.
The response
How I solved it.
Put the boring stuff on autopilot: customers book themselves, pay a deposit, and get reminders without a phone call.
A booking prototype that covers calendar, automated reminders, and deposit collection.
Storyboard
The work.
Deliverables
- Self-service booking flow
- Automated reminders
- Deposit collection
- Calendar sync
Prototype capability
Target: reclaim 10+ admin hours every week
Deposit + reminder flow designed to cut no-shows
Bookings can land while the pro is on the tools
Why this prototype
Even a one-person trade business can run like a bigger outfit when booking and payments stop living in chat threads.
A master's time belongs in the field, not on a spreadsheet.